Refund & Cancellation Policy

At AI360D CAREER ENGINEERING LAB, we strive to provide high-quality training programs and learning experiences. This Refund & Cancellation Policy outlines the terms governing course cancellations, fee refunds, and related requests.

By enrolling in our programs, you agree to the terms stated below.


1. Course Registration

Enrollment in any course or training program is confirmed only after successful registration and payment of applicable fees.

Students are encouraged to carefully review course details, curriculum, duration, and eligibility requirements before completing enrollment.


2. Cancellation Policy

Before Course Commencement

Students may request cancellation of their enrollment before the official course start date.

Cancellation requests must be submitted in writing via email to our support team.


After Course Commencement

Once a course, workshop, mentorship program, or training session has commenced, cancellation requests may not be eligible for a refund.

Access to learning materials, recordings, digital resources, and course content may also affect refund eligibility.


3. Refund Policy

Refund requests will be reviewed based on the specific circumstances of the enrollment.

Eligible Refund Cases

Refunds may be considered if:

  • A duplicate payment has been made.
  • A technical payment error has occurred.
  • A course is cancelled by Elite X AI Lab.
  • Other exceptional circumstances approved by management.

Non-Refundable Cases

Refunds will generally not be provided for:

  • Change of mind after enrollment.
  • Failure to attend classes or training sessions.
  • Partial completion of a course.
  • Downloaded or accessed digital learning materials.
  • Missed sessions due to personal reasons.
  • Lack of internet connectivity or technical issues on the student’s side.

4. Course Rescheduling

AI360D CAREER ENGINEERING LAB reserves the right to reschedule training sessions, workshops, or batches when necessary.

In such cases, students will be informed in advance and provided with alternative arrangements whenever possible.


5. Transfer Requests

Subject to approval, students may request to transfer their enrollment to another batch or program.

Transfer eligibility will be reviewed on a case-by-case basis.

Additional administrative charges may apply where applicable.


6. Refund Processing Time

Approved refunds will be processed within:

7–14 Business Days

The exact timeline may vary depending on the payment provider, banking institution, or payment gateway used.


7. Payment Gateway Charges

Any payment gateway fees, transaction charges, taxes, or administrative costs incurred during processing may be deducted from the refundable amount where applicable.


8. Program Modifications

AI360D CAREER ENGINEERING LAB reserves the right to modify:

  • Course schedules
  • Trainers
  • Curriculum
  • Learning formats
  • Program structure

Such changes shall not automatically qualify for refunds.


9. Contact for Refund Requests

To request a cancellation or refund, please contact:

AI360D CAREER ENGINEERING LAB
📧 Email: info@ai360d.com
📞 Phone: +91 8097738733
📍 Address: AI360D Trivandrum Kerala

Please include:

  • Full Name
  • Registered Email Address
  • Course Name
  • Payment Details
  • Reason for Request

10. Policy Updates

AI360D CAREER ENGINEERING LAB reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice.

Updated versions will be published on this page with the latest revision date.


Our Commitment

At AI360D CAREER ENGINEERING LAB, we are committed to maintaining transparency, fairness, and professionalism in all enrollment, payment, and refund-related processes while ensuring the best learning experience for our students.